7fd's Privacy Policy —
Your Information Is Safe With Us

1Introduction & Scope

Welcome to the 7fd platform (7fd.app). This Privacy Policy explains what information we collect, why we collect it, and how we keep your data safe. By using 7fd, you agree to this Privacy Policy.

This policy applies to all 7fd services — including the website, mobile app, customer support, and promotional activities. We comply with international data protection regulations and GDPR standards.

2What Information We Collect

7fd collects only the information that is necessary. A detailed breakdown is provided below:

3How Your Information Is Used

The information collected is used for the following purposes:

• To create, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To complete KYC verification and confirm your identity.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer support services.
• To inform you about promotional offers and bonuses (with your consent only).
• To improve platform performance and enhance the user experience.
• To meet legal obligations and comply with regulatory requirements.
• To monitor responsible gaming activity.

4Data Sharing & Disclosure Policy

7fd may share information with third parties in limited and specific circumstances:

• Payment Provider: Mobile Banking, Nagad, Rocket — required information is shared to complete transactions.
• KYC/AML service providers: With authorized agencies for identity verification and fraud prevention.
• Legal authorities: Disclosure of information is required under court orders or government directives.
• Game Provider: Information required to run specific games (name and session ID).
• Licensing Authority: Proof of compliance with gaming license requirements submitted to the regulator.

All third parties are required to comply with our privacy standards and may only use the data received for its designated purpose.

5Cookies & Tracking Technologies

The 7fd platform uses cookies and similar technologies to enhance your browsing experience. Types of cookies used:

• Essential cookies: Essential for login sessions and security — these cannot be disabled.
• Functional cookies: Used to remember language preferences and theme settings.
• Analytics Cookies: To understand how often pages are visited — fully anonymous.
• Security Cookies: To detect fraud and bot activity.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6Security Measures

7fd uses industry-standard security technologies to protect your data:

• 256-bit SSL/TLS encryption — all data transmissions are fully secured.
• AES-256 database encryption — stored data is fully encrypted.
• Two-factor authentication (2FA) — to prevent unauthorized access to your account.
• Real-time anti-fraud system — suspicious activity detected instantly.
• Regular penetration testing and security audits.
• DDoS protection and web application firewall.

7Data Retention Period

7fd retains your information only for as long as necessary — data that is no longer needed is not kept indefinitely. Standard retention periods:

• Account data: retained while the account is active and for 5 years after closure (legal obligation).
• Transaction history: 7 years (in accordance with AML regulations).
• KYC documents: up to 5 years after account closure.
• Customer support conversations: 2 years.
• Log files and cookie data: 6–12 months.

After the designated retention period, data is securely deleted or permanently anonymized.

8Your Data Rights

Under GDPR and international data protection laws, you have the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under specific conditions.
• Right to Restrict Processing: You can request to restrict the use of your data under certain circumstances.
• Right to Data Portability: You can download a copy of your data.
• Right to object: You can opt out of marketing communications at any time.

9Minor's Privacy

7fd is strictly for individuals aged 18 and above. We do not knowingly collect information from minors.

If a minor has registered on our platform and we are notified, that account will be immediately closed and all collected data will be permanently deleted.

10Privacy Policy Updates

7fd may update this Privacy Policy from time to time. For significant changes:

• A notice will be sent to your registered email address.
• The effective date at the top of the page will be updated accordingly.
• Where necessary, you may be asked to consent to the updated policy upon login.

Continued use of 7fd after any changes takes effect will be considered acceptance of the updated policy.

11Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding the Privacy Policy, please contact our Data Protection Team:

• Email: [email protected]
• Response Time: We typically respond within 72 hours.
• GDPR complaint: You may also lodge a complaint with your local data protection authority.